jilli88 Privacy Policy
This Privacy Policy explains how jilli88 collects, uses, stores, and protects the personal data of all registered players and website visitors. We are committed to full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.
Your privacy matters to jilli88. This document is written in plain legal English to give you a clear, complete picture of exactly what data we hold about you, why we hold it, and what you can do about it. If any section is unclear, please contact us using the details in Section 16.
This Privacy Policy ("Policy") is issued by jilli88 ("jilli88," "we," "us," or "our") and governs the collection, use, storage, disclosure, and protection of personal data relating to all individuals who access or use the jilli88 website at jilli88.co, register an account, make use of any jilli88 gaming, sports betting, or ancillary service, or otherwise interact with jilli88 in any capacity (collectively, "Users," "Players," or "you").
This Policy applies to personal data collected through all touchpoints operated by jilli88, including the website, in-platform customer support channels, email correspondence, payment processing interactions, and promotional communications. It does not apply to third-party websites, payment providers, or game providers whose own privacy policies govern the handling of data on their respective platforms.
jilli88 is the personal information controller within the meaning of Republic Act No. 10173 (the "Data Privacy Act of 2012") and its Implementing Rules and Regulations issued by the National Privacy Commission of the Philippines ("NPC"). By registering on jilli88, depositing funds, or continuing to use the platform after this Policy has been communicated to you, you acknowledge that you have read, understood, and consent to the processing of your personal data as described herein.
This Policy should be read alongside the jilli88 Terms & Conditions and Responsible Gaming Policy, all of which form part of the overall agreement between you and jilli88.
The personal information controller responsible for your data under this Policy is:
jilli88
Website: jilli88.co
Data Privacy Officer: [email protected]
Support: Available 24/7 via in-platform live chat
jilli88 has designated a Data Privacy Officer ("DPO") in accordance with Section 21 of the Data Privacy Act of 2012. The DPO is responsible for overseeing jilli88's data protection compliance, handling data subject rights requests, managing data breach response procedures, and maintaining the jilli88 personal data processing register.
jilli88 collects the following categories of personal data from Users, to the extent relevant to the relationship and services in use:
| Data Category | Specific Data Elements | Collection Trigger |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Registration & KYC verification |
| Contact Data | Philippine mobile number, email address, home address | Registration & profile updates |
| Identity Document Data | Government ID type and number, ID image, selfie for liveness check | KYC verification process |
| Financial Data | GCash number, Maya account reference, bank account details (masked), transaction history, deposit and withdrawal records | Payment processing |
| Gameplay Data | Game session logs, bet amounts, win/loss records, game types played, session duration, bonus usage history | Active gameplay |
| Technical Data | IP address, device type and OS, browser type and version, screen resolution, time zone | Automatic — on site access |
| Behavioural Data | Pages visited, features used, click patterns, session frequency | Cookies & analytics tools |
| Communications Data | Support chat logs, email correspondence, complaint records | Support interactions |
| Responsible Gaming Data | Deposit limit settings, self-exclusion requests, cooling-off periods, problem gambling assessment responses | Account settings / support |
jilli88 does not collect or process sensitive personal information (as defined by the Data Privacy Act) such as health or medical data, political opinions, religious beliefs, racial or ethnic origin, or sexual orientation, except where voluntarily disclosed by a player in the context of a responsible gaming support interaction, in which case it is handled with heightened protection and used solely for the purpose of player welfare support.
jilli88 collects personal data through the following channels and methods:
4.1 Direct Collection
Information you voluntarily provide when registering an account, completing KYC verification, updating your profile, contacting customer support, responding to surveys, or participating in promotions.
4.2 Automated Collection
Technical and behavioural data collected automatically through your interaction with the jilli88 website, using cookies, web beacons, server logs, and similar tracking technologies as described in Section 10.
4.3 Third-Party Sources
Identity and fraud-risk data received from KYC verification service providers engaged by jilli88 to fulfil its PAGCOR-mandated anti-money laundering and age verification obligations. Payment transaction confirmation data received from GCash, Maya, BPI, BDO, Metrobank, and other payment processors. Fraud and suspicious activity data received from industry fraud-prevention consortiums where jilli88 maintains membership.
4.4 Game Provider Data
Gameplay data generated through jilli88's licensed game provider integrations (including Evolution Gaming, JILI Games, Pragmatic Play, and others) is transmitted to jilli88 for account management, bonus processing, dispute resolution, and responsible gaming monitoring purposes.
jilli88 processes personal data only for defined, specified, and legitimate purposes. The following table sets out the primary processing purposes and their corresponding legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration, identity verification, and KYC compliance | Contract performance; Legal obligation (PAGCOR, AMLC) |
| Processing deposits, withdrawals, and payment transactions | Contract performance |
| Providing access to games, live casino, sports betting, and all platform features | Contract performance |
| Anti-money laundering monitoring and AMLC reporting | Legal obligation (RA 9160 as amended) |
| Age verification and enforcement of 21+ restriction | Legal obligation (PAGCOR regulations) |
| Responsible gaming monitoring and intervention | Legitimate interest (player welfare); Legal obligation |
| Fraud detection, platform security, and account integrity | Legitimate interest |
| Customer support and complaint resolution | Contract performance; Legitimate interest |
| Platform analytics, product improvement, and UX optimisation | Legitimate interest (with anonymisation where possible) |
| Direct marketing and personalised promotions | Consent (opt-in; withdrawable at any time) |
| Legal proceedings, regulatory investigations, and compliance audits | Legal obligation; Legitimate interest |
Where jilli88 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. Withdrawal of consent for certain processing activities (such as KYC verification) may result in restricted account functionality.
jilli88 does not sell, rent, or commercially exploit your personal data to third parties. Your data is shared only in the following circumstances, and only to the minimum extent necessary for the stated purpose:
6.1 Service Providers and Processors
jilli88 engages authorised third-party service providers acting as personal information processors under written data processing agreements. These include KYC and identity verification providers, payment processing companies (GCash/Maya/bank integrations), cloud infrastructure and hosting providers, fraud detection and cybersecurity services, and customer support platform operators. All processors are bound by confidentiality obligations and may not use your data for any purpose other than the service they provide to jilli88.
6.2 Game Providers
Limited technical data (such as player identifiers and session tokens) is shared with licensed game providers solely to enable gameplay, process bets, and resolve game disputes. Game providers hold their own regulatory certifications and data handling obligations.
6.3 Regulatory and Law Enforcement Disclosure
jilli88 will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police, the National Bureau of Investigation, or any other competent Philippine government authority where required by law, pursuant to a lawful court order, or where jilli88 believes disclosure is necessary to protect the rights, property, or safety of jilli88, its users, or the public.
6.4 Business Transfers
In the event of a merger, acquisition, sale of assets, or corporate restructuring involving jilli88, your personal data may be transferred to a successor entity, provided that the successor entity is bound by privacy obligations at least equivalent to those in this Policy. You will be notified of any such transfer and provided the opportunity to close your account prior to the transfer taking effect.
jilli88 will never share your personal data with marketers, data brokers, or any third party for commercial purposes unrelated to your account or the provision of jilli88's services.
Where jilli88 engages service providers whose data processing infrastructure is located outside the Republic of the Philippines — including cloud hosting providers, game provider data centres, or international fraud-prevention services — personal data may be transferred to and processed in jurisdictions other than the Philippines.
jilli88 ensures that any international transfer of personal data is subject to safeguards that provide an equivalent level of protection to that available under Philippine law. These safeguards include contractual clauses requiring the receiving party to comply with data protection standards materially equivalent to the Data Privacy Act of 2012, and selection of processors in jurisdictions recognised by the NPC as providing adequate data protection.
jilli88 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to the following minimum retention obligations:
- Account and KYC data: Retained for a minimum of five (5) years from account closure, as required by PAGCOR and AMLC record-keeping obligations;
- Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations;
- Gameplay logs: Retained for three (3) years for dispute resolution and responsible gaming monitoring purposes;
- Customer support records: Retained for three (3) years from the date of interaction;
- Marketing consent records: Retained for the duration of active consent and for three (3) years following withdrawal of consent;
- Self-exclusion records: Retained indefinitely to prevent circumvention of exclusion restrictions.
Upon the expiry of applicable retention periods, personal data is securely deleted or anonymised such that it can no longer be associated with any individual.
jilli88 implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
- Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and jilli88 servers;
- Encryption at rest for sensitive personal and financial data stored in jilli88 databases;
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
- Continuous intrusion detection and anomaly monitoring;
- Regular penetration testing and third-party security audits;
- Multi-factor authentication for all internal systems containing personal data;
- Staff data protection training conducted on a regular basis.
In the event of a personal data breach that is likely to result in serious harm to affected individuals, jilli88 will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected Users without undue delay, in accordance with the Data Privacy Act and NPC Circular No. 16-03.
jilli88 uses cookies and similar technologies on its website to ensure platform functionality, enhance user experience, and support analytics and security operations. Cookies are small text files placed on your device when you visit jilli88.co.
| Cookie Type | Purpose | Basis |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens, payment session integrity | Required for service operation — no opt-out available without ceasing platform use |
| Functional | Language preferences, account settings, "Remember Me" state, recently played games | Legitimate interest; withdrawable via browser settings |
| Analytical | Anonymised platform usage statistics, performance monitoring, UX improvement | Consent (cookie consent banner) |
| Security & Fraud | Device fingerprinting for fraud detection, bot detection, rate limiting | Legitimate interest (platform integrity) |
You may manage cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will affect your ability to log in to and use jilli88. For analytical and functional cookies, you may also manage preferences through the cookie preference centre accessible from the jilli88 website footer.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilli88. These rights may be exercised by contacting our DPO using the details in Section 16:
Right to Access
You have the right to request a copy of the personal data jilli88 holds about you and to receive information about how it is processed. jilli88 will respond to verified access requests within 30 days.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data held about you. Certain data elements (such as date of birth after KYC verification) may require supporting documentation to amend.
Right to Erasure
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to jilli88's legal obligations to retain records under PAGCOR, AMLC, and tax regulations.
Right to Object
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interest, subject to jilli88's overriding legitimate grounds.
Right to Data Portability
Where processing is based on consent or contract, you may request your personal data in a structured, machine-readable format for transfer to another controller.
Right to Restrict Processing
You may request that jilli88 restrict the processing of your data while a dispute about its accuracy or the lawfulness of processing is pending resolution.
Right to Lodge a Complaint
If you are not satisfied with jilli88's handling of your personal data or a data subject rights request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).
jilli88 will verify your identity before processing any data subject rights request. We will not charge a fee for handling such requests unless they are manifestly unfounded or excessive. We will respond to all verified requests within thirty (30) days, with a possible extension of up to fifteen (15) additional days for complex requests.
jilli88 may send you promotional communications about new games, bonus offers, sports betting promotions, and other platform features where you have provided explicit opt-in consent at registration or through your account notification settings.
You may withdraw your consent to receive marketing communications at any time by:
- Updating your notification preferences in your jilli88 account settings;
- Clicking the "Unsubscribe" link included in any jilli88 marketing email;
- Contacting jilli88 support directly via live chat or at [email protected].
Withdrawal of marketing consent will not affect the delivery of transactional communications (such as deposit confirmations, withdrawal notifications, security alerts, and account updates), which are sent as part of the jilli88 service regardless of marketing preferences.
jilli88 is strictly prohibited for persons under 21 years of age. In compliance with PAGCOR regulations applicable to online gaming in the Philippines, jilli88 does not knowingly collect or process personal data relating to individuals under 21 years of age.
jilli88 employs mandatory age verification as part of its KYC process to prevent access by persons under the legal gaming age. Where jilli88 becomes aware that personal data has been collected from an individual under 21 years of age, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be returned less any winnings, in accordance with jilli88's Terms and Conditions and PAGCOR's requirements.
If you believe that a person under 21 years of age has registered on jilli88, please contact our support team immediately at [email protected].
The jilli88 platform may contain links to or integrations with third-party services, including payment providers (GCash, Maya), game providers, and analytics services. These third-party services operate under their own privacy policies and terms of service, and jilli88 does not accept responsibility or liability for the privacy practices of any third party.
jilli88 recommends that you review the privacy policy of any third-party service before providing personal data to it or using its services. The inclusion of a third-party integration on jilli88 does not constitute an endorsement of that party's data handling practices.
jilli88 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, platform features, or data processing practices. Where changes are material, jilli88 will notify registered Users by email to the address on file, or through a prominent notice on the jilli88 website, at least seven (7) days prior to the effective date of the amended Policy.
The most current version of this Policy is always available at jilli88.co/privacy-policy. The version number and effective date at the top of this document are updated with each revision. Your continued use of jilli88 following notification of a material change constitutes acceptance of the revised Policy.
For all data privacy inquiries, data subject rights requests, complaints regarding this Policy, or to contact the jilli88 Data Privacy Officer, please use the following channels:
jilli88 Data Privacy Officer
Email: [email protected] — subject line: "Data Privacy Request"
Live Chat: Available 24/7 via the in-platform chat function
Response Time: Acknowledgement within 48 hours; full response within 30 days
If you are not satisfied with jilli88's response to a data privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines (NPC). The NPC accepts complaints from data subjects through its official website and complaints procedure.
Last Reviewed: This Privacy Policy was last reviewed and updated on 1 January 2026. Version 2.4 supersedes all prior versions of the jilli88 Privacy Policy.
jilli88's Six Privacy Commitments
Plain-language summary of what jilli88 commits to every player on data and privacy.
We Never Sell Your Data
Your personal data is never sold, rented, or traded to marketing companies, data brokers, or any commercial third party. The only reason jilli88 shares data with any third party is to deliver services directly related to your account — KYC, payments, gameplay, support.
SSL & Encryption on Everything
Every piece of data transmitted between your device and jilli88 is protected by TLS/SSL encryption. Sensitive data stored in jilli88 systems is encrypted at rest. Your GCash details, KYC documents, and password are never stored in plain text.
Full RA 10173 Compliance
jilli88 processes all player data in full compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and NPC regulations. A designated Data Privacy Officer oversees all data protection matters, handles rights requests, and manages breach response procedures.
Data Kept Only As Long as Needed
jilli88 applies defined retention schedules to all data categories. Transaction data is kept for the regulatory minimum of five years; gameplay logs for three years. When retention periods expire, data is securely deleted or irreversibly anonymised — not simply "deactivated."
Your Rights Are Real and Exercisable
Access, rectification, erasure, portability, objection — all data subject rights under RA 10173 are supported by jilli88. Contact [email protected] with a rights request and receive a full response within 30 days. No runaround, no unanswered emails.
Opt Out of Marketing Any Time
Marketing emails and SMS from jilli88 are consent-based. If you want to stop receiving them, update your account notification settings, click "Unsubscribe" in any email, or message support. Opting out of marketing never affects your gameplay or account functionality.
Your Data Is Protected — Play jilli88 with Confidence 🔒
800+ certified games, GCash payouts, PBA betting, and full RA 10173 data compliance — all in one Philippine-built platform.
Must be 21+ to register and play. Gamble responsibly.